Brigade Corporation
Since its inception in 1998, Brigade has focused on providing business
process outsourcing services and customer relationship management for
multinational corporations.
Today, it has emerged as a leader in Technology Support, Financial
Services, Insurance Services, Travel Industry, Data Management and
Research.Brigade is a BPO firm providing a complete array of voice, email, chat and
transactions support.
Brigade's global service delivery model provides clients with an
opportunity to capture the competitive advantage of global labor markets
to dramatically improve business processes while delivering them at
substantially lower costs.
By leveraging industry's best practices and methodologies such as ISO 9000
and Six Sigma, Brigade has gained recognition as an expert at planning,
implementing, operating, and scaling outsourcing solutions in India.
Brigade Corporation has over five years of experience providing services
to industry leaders. With a seasoned management team in place, delivery of
business transaction services is distributed across multi-site delivery
facilities in Hyderabad and Chennai, India to improve the quality of its
deliverables and reduce cost of services.
Brigade was formed to address the support and service gaps many companies
faced when dealing with the Internet experience. Since then, Brigade has
acquired the capability and is currently providing a wide spectrum of BPO
services - voice support, email, web chat and transactions. Brigade has
the expertise to design, implement, train and maintain an entire customer
support and service division for small to large corporations.
Recently Brigade Corporation has aannounced the acquisition of
Hyderabad-based Webhelp Global Services in an all-cash deal effective
December 1, 2004.
Brigade Corporation acquires Webhelp
Global Services in all-cash deal
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