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Nipuna Services Limited
is a fully owned subsidiary of Satyam Computer Services Ltd. (NYSE:SAY),
offering best-of-breed Business Process Outsourcing (BPO) services.Nipuna
Services offer industry specific BPO services for verticals that include
Insurance and Healthcare, Banking and Financial Services, Telecom and
Media, Energy and Utilities, Manufacturing, Automotive, Transportation and
Tourism and Retail.
Also, Nipuna offers solutions that cut across verticals. These BPO
services include solutions for Human Resources, Finance and Accounting,
Customer Contact and Transaction Processing. We are now 15 Customers and
27 Business Processes.
Nipuna Services combine its parent company’s vast Consulting and IT
experience of nearly two decades and diverse domain expertise, with its
competency in BPO to create value in a collaborative relationship.
To keep pace with today's economic environment, organizations need to
focus on their core competence. Nipuna gives ‘businesses going BPO’ the
very best in bringing cost efficiency with quality processes,
round-the-clock operations, matchless infrastructure and a committed
people force, by offshoring the Clients’ critical but non core areas of
operations to India. Nipuna, today services 14 global clients out of its
centers in Hyderabad, Bangalore and New Jersey, USA.
Nipuna offers Industry specific services to customers e.g. in the
Insurance and Healthcare sector services like Claims Processing, Policy
Issuance, and Premium Accounting, etc. It also offers the Front Office
Services like Contact Centers for Customer Service, Product Support &
Technical Help Desk services as well as Back-Office Processes in the areas
of Accounting, HR and other Transaction Intensive Activities, including
Analytics and Animation.
Nipuna currently offers services in the following verticals. Insurance,
Healthcare and Pharma; Banking & Financial Services; Manufacturing &
Automotive; Telecom, Media and Publishing; Transportation, Logistics and
Travel; Retail.
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