Swift Response (P) Ltd

Swift Response (P) Ltd is a fully-owned subsidiary of Swift Response Inc. (USA), provides custom tailored electronic and phone-based customer support services to a variety of today’s innovative companies. The Company, which has been operating a center in Chennai for the past 2-1/2 years recently cemented a landmark partnership with Creative Marketing Strategies (CMS), a leading US-based call center. As part of this partnership, Swift Response will be providing a wide range of services to both its’ customers and the customers of Creative Marketing Strategies.

By leveraging CMS’s experience and technology expertise, Swift Response is able to deliver the highest quality service in a very efficient manner. Swift Response provides customized, effective solutions for online companies so that they can focus on the challenging task of running and expanding their businesses.

"The opening of this center in Hyderabad is a huge step in the growth of our young company and we are confident that with the strengthening of our sales and operational team, we will grow rapidly and become a leader in the industry" said Chandra Venkataramani, President & CEO of Swift Response.

"With the competition a click away, companies can no longer afford to sit on the sidelines while their customers get frustrated and look for competent service elsewhere. Our company philosophy is to treat every client as if they are our only client." said Sreejay Mullakandy, Vice President Operations of Swift Response. According to Mr. Mullankandy, the company’s greatest strength is in its employees. "Swift Response helps companies respond promptly and accurately to queries from their customers by providing the most highly educated staff of customer service professionals anywhere. Our response centers in India allow our company to find and hire virtually any skill set needed" added Mr. Mullakandy.

Swift Response Inc., a privately held, New Jersey-based company, provides custom tailored electronic and phone-based customer support services to a variety of today’s innovative companies. Swift Response recognizes that as the customer base continues to grow exponentially, companies need a flexible, affordable, customized solution to effectively provide an exceptional customer experience.

Swift Response is a global leader in world class outsourced customer support services and solutions. Its a truly international company; seeking out and obtaining the absolute highest quality customer care professionals. Its international approach translates into a compelling combination of talent, technology, management and operational efficiency.

Swift Response offers outsourced electronic and phone-based customer support services to a variety of today's innovative companies. Its services now include email messaging, real-time web-based chat, voice based inbound/outbound phone support and a host of other services. Through superior knowledge management and a top quality professional services team, it delivers world-class customer service for its clients.

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