Weal Infotech Ltd

Weal Infotech Ltd is a Hyderabad based public Limited Company established in the year 1999 with a vision to transform information into knowledge and to empower its Enterprise clients with this knowledge in a streamlined fashion. Weal's state-of-the-art development centers are based at Hyderabad and Chennai, India.

Weal Infotech is in the process of establishing 400 Seats Contact center CALL TOWERS at SECUNDRABAD. It is situated near RAIL NILAYAM on SD Road walk able distance from RAILWAY STATION. It is FOUR-floor building having enough room for undertaking MULTIPLE Telemarketing campaigns, Back office processing jobs and Business Process out sourced jobs simultaneously.

Weal is also helping its clients in manufacturing segment to enhance their organization productivity & cost effectiveness through its IT solutions. Its unique FRAMEWORK allows clients to extract data from REMOTE locations and make it meaning full though On-line query & Report builder in order to deliver efficient client customer support instantly. Client's can improve efficiency and cost effectiveness of their procurement and distribution processes in manufacturing & delivery of their products. The Tele-Marketing and Bulk e- mailing functionality helps in acquiring new customers.

Weal assist SME clients in service sector to establish their own BLENDED CONTACT CENTERS for undertaking BPO jobs. In Weal ASP model agents can provide their expert service through remote login facility from any where according to their schedules and still collaborate with others in the center for servicing a Business process of the common client.

Highlights Of Weal-Contact Center
A comprehensive blended call center
Remote data extraction.
Multi mode customer contact
e-mail,fax and phone & Web.
Any time Customer,Agent chat
Automatic email response.
Bulk e-mail dispatches.
Content management.
Customer Profiling.
Complete case history.
Integrated customer correspondence and communication handling.
Power full campaign management tools
Remote agent logins.
Tools for agents and shift attendence/management
Powerfull agent collaborative tools
A set of reports for review campaign program
 

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