Hyderabad, December, 2004:  Brigade Corporation, a global provider of customer relationship management and business process outsourcing solutions, today announced the acquisition of Hyderabad-based Webhelp Global Services in an all-cash deal effective December 1, 2004.

Speaking on the occasion, Brigade chairman and chief executive officer Sri Dasari said: “We are continuously exploring ways to grow both organically and inorganically. The Hyderabad facility of Webhelp has been custom-built for tech-support and customer service and suits us well. The deal is a complete buy-out of Webhelp’s client contracts, existing facility, specially trained tech-support and customer service agents who are all being absorbed by us. Brigade is already the largest third-party BPO Company in Andhra Pradesh in terms of size and revenue. This deal will help to considerably strengthen our position further.”

Discussing the company’s future plans, Sri Dasari said: “Brigade has some very exciting expansion plans. Committed business from existing clients and strong pipeline would require us to add about 500 people in the next quarter to the existing 1400. After that, looking at current trends, we should be adding 400 plus people every quarter. The goal is to increase beyond 3000 people in 2005. We have also acquired 4 acres of land in Madhapur to build a 1,50,000 sq ft state-of-the-art campus. This will create additional space for our future expansion. Work on the campus will start in the first quarter of the new financial year.”

Avendus Advisors were the exclusive advisors to Brigade for the deal. Gaurav Deepak, Executive Vice President at Avendus said that "this is a win-win deal for both the parties and the clients of Webhelp. We believe that Brigade will build on the work done by Webhelp and provide a stable growth environment for Webhelp's clients."

About Brigade Corporation
Brigade is a leading provider of business process outsourcing services and customer relationship management solutions to Global 1000 corporations. Brigade's global service delivery model, including large-scale operations in India, leverages global labour markets and world-class outsourcing process expertise to provide multi-national corporations with high quality business process outsourcing and customer relationship management options. Brigade dramatically improves business processes while delivering them at substantially lower costs.

Reachout's News Bureau
-Dec' 2004

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