HMRI's 104 Advice bags the Nasscom Social Innovation Honours 2010

Hyderabad|India|February'2010: The Chief Minister K.Rosaiah appreciated the HMRI team for winning the Nasscom Award. HMRI's 104 Advice has won the Nasscom Social Innovation Honours 2010 in the ICT led innovation category by non profit organisation. The HMRI team along with Minister for Aarogyasri, P.Satyanarayana called on the Chief Minister at Secretariat.

104 Advice, the flagship initiative of HMRI, is a state-of-the art 24X7 health helpline that provides qualified, standardized medical information, advice and counseling to the 8 crore people of Andhra Pradesh, more so to the at risk rural population.

The Honor, given to deserving projects that strive to bring about social change and development through information communication technologies (ICT), is one more feather in the cap of HMRI.

HMRI's 104 Advice, the health helpline centre, offers medical advice, information and counseling services. The use of ICT comes to full play in 104 Advice as the system is supported by a pre-formatted algorithms and disease summaries. The database is built on 140 directories, 400 algorithms and 165 disease summaries.

Every 8th person in Andhra Pradesh is registered with 104 Advice and it provides services to a caller every 3 seconds, receives an average of over 50,000 calls per day and is currently the world's largest health contact centre, attending to average 15 lakh calls per month.

104 Advice was recently awarded the eIndian eHealth Award for the Civil Society/Development Agency Initiative of the Year.

HMRI had earlier won the prestigious Manthan South Asia 2008 Award for best e-content for development.

Reachout's News Bureau
February' 2010