Hyderabad|India|March'2009: AppLabs, the world’s largest independent testing, quality management and certification solutions company announced today that the company has been named to ‘The Global Services 100’, a 2009 list of the top global providers of business and technology services, for the second straight year. The list brought out by Global Services and neoIT, recognizes Top 100 companies from around the world in 11 categories including service-delivery areas such as IT Services, Customer Care and Business Process Outsourcing. The list represents companies who have the maturity and capability to lead the next wave of services globalization. This recognition places AppLabs amongst leading providers of IT outsourcing and BPO services worldwide.

“We are pleased to be chosen again by Global Services and neoIT for ‘Global Services 100’. Increased preference from businesses to select ‘independent testing provider’ to improve their overall quality of the software and continued confidence from our existing customers in our service delivery is helping AppLabs to maintain its leadership position.” said Makarand Teje, President and CEO of AppLabs.

“The Global Services 100 is like an index of globalization in the services industry. This year’s list comprises companies headquartered in 19 countries, with customer locations in over 30 countries, and service delivery locations in 31 countries. A company that figures in this list bears testimony to the fact that it can serve global customers from multiple locations”, says Ed Nair, Editor, Global Services.

The 2009 Global Services 100 study and list of the top 100 service providers can be viewed at http://www.globalservicesmedia.com

About the Methodology
The top 100 list and the ranks in the 10 categories are based on a scientific methodology, starting with the responses being clubbed under four broad buckets: Size (revenue, employee strength, geographies covered, etc.), customers (customer base, testimonials and references, average contract size, etc.), skills (depth and breadth of offerings, delivery capability, quality initiatives, verticals covered, etc.) and others (attrition, training, etc.). A weighted scoring scheme was used to rate each question. For the category lists, weights were assigned to address specific strengths and capabilities.

The scoring scheme was designed by a panel from Global Services’ and neoIT’s practice experts. Care was taken to ensure that all service providers (global, niche or regional) were given a level playing field. For a revenue-based question, for example, if the scoring scheme gave weightage to higher revenue, small or niche companies pared this disadvantage by scoring high on better growth rates.

Reachout's News Bureau
 March' 2009