Pegasystems and Tata Consultancy Services Form Global Strategic
Alliance
Hyderabad|India|June'2010: Pegasystems Inc., (NASDAQ: PEGA),
the leader in business process management (BPM) and a leading provider of
customer relationship management (CRM) solutions, and Tata Consultancy
Services (TCS) (BSE: TCS.BO, NSE: TCS.NS), the leading IT se rvices,
business solutions and outsourcing firm,announced a global strategic
alliance to strengthen TCS’ BPM practice and provide industry-leading BPM
solutions and se rvices to worldwide clients.
The Pegasystems and TCS alliance will bring together the breadth and depth
of TCS’ domain experti se across multiple industries with Pegasystems’
solutions to deliver robust business process management solutions for its
clients. The TCS and Pegasystems strategic alliance will focus on all
vertical markets se rviced by TCS. Pegasystems’ patented Build for Change®
technology provides agile, configurable business platforms. Through this,
TCS clients will be able to better adapt to ever changing business needs.
“BPM projects have gained momentum among many global organizations
throughout the economic downturn and have continued as the climate
improves,” said Michele Cantara, vice president of re se arch at Gartner.
“The growth trajectory in the market has pre se nted many opportunities
for BPM software vendors and systems integrators to work together to meet
the demands that today’s global organizations require. Gartner’s ‘BPM
sweet spot’ identifies this as projects where proces se s change
frequently, with business u se rs requiring the ability to make changes to
the proces se s. With BPM, software vendors and systems integrators are
able to take a more agile approach to process improvement to provide rapid
returns on investment to their shared clients. Most organizations who ‘do
BPM’ need a mix of technology, change management, business transformation,
and domain experti se . A combination of resources from BPM software
vendors and systems integrators gives companies access to this expertise,
and when BPM software vendors and systems integrators share the same agile
methodology for BPM, time to process improvement is greatly accelerated.”
“Today’s global organizations are looking to harness the power of BPM to
drive business transformation projects that provide a rapid return on
their investment,” said John Barone, Managing Director, Global Strategic
Alliances at Pegasystems. “Pegasystems is committed to working with
best-in-class solutions integrators, such as TCS, to help in the delivery
of our industry-leading technology. We feel that our solutions combined
with the experti se and global scale that TCS provides bring a strong
value proposition to many of the world’s leading enterpri se s.”
“Customers are looking to transform their existing business environment to
ensure flexible, scalable and automated business process work flows,” said
Suresh Muthuswami, Vice President and Head, Insurance at TCS. “This
strategic alliance will take advantage of Pegasystems industry-leading
SmartBPM platform and industry frameworks and TCS’ Global Network Delivery
ModelTM to help our customers increa se the efficiency and agility of
their IT operations.”
-June''
2010
