Hyderabad|India|June'2010: Keeping it’s promise of being closest to the customer, Uninor, the GSM mobile service brand of Unitech Wireless has launched 7 exclusive Company outlets across Andhra Pradesh - Hyderabad , Warangal , Vishakapatnam, Guntur and Kakinada . Uninor also has 18 Franchisee outlets and 40 Care Centres – all now operating successfully across Andhra Pradesh.

The look of the Uninor stores is reflective of all telenor stores worldwide. It will provide a whole gamut of Uninor services such as Prepaid, VAS, and GPRS services. The store hosts a state of the art Customer Relationship Management tool (CRM) along with a wide range of handsets and accessories. Key differentiators of the Uninor store are the 24/7 ‘always mobile Kiosk’ and the ‘VAS kiosk’. The 24/7 ‘always mobile Kiosk’ enables the customer to recharge at any point in time while the VAS kiosk enables a customer to view an exhaustive list of VAS services and activate his preference instantly for e.g. caller tunes.

The Uninor store is operational six days of the week to facilitate its customers with all sales and customer service activities. Each Company Outlet employs 6 Customer Relationship Executives (CRE) and a Franchisee outlet employs 2 CREs. The Company outlets in Hyderabad are located at Panjagutta, Madhapur, Kukatpally while the Franchisee outlets are located at Ameerpet, Miyapur, Malakpet, RTC Cross Roads, Vanasthallipuram and Bowenpally.

Uninor plans to establish Company outlets, Franchisee outlets and exclusive retail outlets in all district Head Quarters in Andhra Pradesh.

“Uninor’s outlets are all experience stores - a one-touch interface for Uninor customers across Andhra Pradesh. We look at setting ourselves apart in customer service with our personalised service, IT systems and tailor-made products” said Dushyan Vaithiyanathan, Executive Vice President, AP, Uninor. On products and services, he added “Our products and price models are designed with a long term customer relations perspective and not short term wallet share of the customer. We are targeting a segment that demands quality and service, at affordable prices. We are focused in positioning ourselves in this segment.”

Uninor is on a continuous endeavour to provide the best network quality to its customers. To achieve the same, the network is rapidly expanding on a day to day basis across Andhra Pradesh. Uninor in AP has established its geographical base in 23 districts, 500 towns and 2000 villages. Uninor launched its services in 13 circles and hit a subscriber base of over 7.22 lakhs in Andhra Pradesh at the end of April 2010.

-June'' 2010